Questions and answers

The Pamir Highway season is from the second half of May through the end of September. You will need to pay the Tajikistan border crossing fee ($70) plus the Pamir Highway fee ($150). Vehicles in our fleet appropriate for the Pamir Highway: • Mitsubishi Montero Sport • Tank 300 • Haval H5 • Suzuki Jimny 

Our insurance provides third party liability up to $20,000, which works in both counties.  After $500 (or equivalent in KZT, Euro) deductible it gives full coverage on the car. 

Yes. Our office is located in Almaty, Kazakhstan but we can provide deliveries throughout Central Asia. Here are the standard delivery fees for the most frequently requested cities. • Bishkek, Kyrgyzstan $200 • Karakol, Kyrgyzstan $400 • Osh, Kyrgyzstan $600 • Dushanbe, Tajikistan $800 • Astana, Kazakhstan $500 • Shymkent, Kazakhstan $400 • Tashkent, Uzbekistan $500 • Samarkand, Uzbekistan $600. All of these delivery prices assume a one-way trip to another city. If you want a round trip you will have to pay for delivery twice. For example, a trip that starts in Bishkek and ends in Bishkek will cost $400 in delivery fees. If you want delivery to another location, please reach out to our email (almaty@ironhorsenomads.com) or our WhatsApp (+7 708 363 7604)

No. Unfortunately, there is no insurance coverage available for motorcycles in Central Asia. Because of this we require a $1,000 cash security deposit per bike. If you would like to drive the motorcycle to Uzbekistan or Tajikistan, the security deposit increases to $2,000. 

Yes! We have a tiered discount system built into our booking system to provide lower prices to customers with long rental periods. The cost per day is different for each vehicle, but the tiers are as follows: • 1 day • 2-3 days • 4-6 days • 7-13 days • 14-20 days • 21-27 days • 28+ days. 

22 years old. 

There are two options for our customers. Option 1: Bring an Internation Drivers Permit that includes the Russian language as well as your national driver’s license Option 2: Have your Drivers License translated and notarized in Kazakhstan. For $25 we can get your drivers license translated and notarized for you before you arrive in Kazakhstan. We also need a photo of the passport and drivers license of every driver to prepare the necessary legal documents for the vehicle. 

• We require a $500 security deposit that is returned to the customer at the end of the rental period when the vehicle is returned without damage and all traffic fines are resolved.
• Each country, besides Kazakhstan, has a $70 border crossing fee,
• There are various delivery fees for customers who want to receive or return the vehicle somewhere besides our office in Almaty.
• We have a $25 document translation fee for customers who do not have an international drivers permit.
• If the car is not returned washed and with a full tank of gas, we charge a $15 carwash fee and charge for the number of liters of fuel needed.
• If a customer receives a driving fine, we charge the cost of the fine plus a $20 administration fee.
• Early/late hour service – $30. 

• Rooftop tent set for 2 • Tent camping set for 2 • Tent camping set for 4 • Rooftop cargo box • 12-volt cooler • Automobile refrigerator • Foldable camping chair • Foldable camping table • Kitchen set (for 4 people) • Sleeping bags with mats • Cooking mini stove • Starlink.
Camping set for 2 includes the following: • Tent (or rooftop tent) • 2x sleeping bags • 2x foam ground mats • Cookware • Stove (gas cylinders sold separately) • Utensils 

If you receive a traffic fine during your rental period, we will charge you the amount of the fine, plus a $20 administrative fee. If we do not see the fine posted until after you have returned the car, we will reach out to you and kindly ask you to pay the fine. 

We have all of our vehicles serviced regularly so we can keep them reliable for our customers. But unfortunately, occasional breakdowns are inevitable in Central Asia. In the event of a breakdown, customers should immediately reach out to our company WhatsApp number (+7 708 363 7604). In general, we will try to get your vehicle running again as soon as possible or provide you with an alternative. In cases where only a minor/non-critical repair is need we will direct you to a local repair shop. 

Every car includes the following: • Spare tire • Jack • Safety triangle • Fire extinguisher • First aid kit • USB charger port  

Yes! Almaty airport delivery costs $35. Delivery to a location within Almaty costs $30. Our standard delivery hours are 8:00 AM to 8:00 PM. If you need delivery outside of those hours we will have to charge an additional $30 fee.  

Not right now. Due to an emergency situation in 2024, the Bishkek office had to be closed. We hope to open a new office in Bishkek as soon as we find a trustworthy partner to work with. 

We allow one additional driver for free, second for $50 for whole trip